Wednesday, October 26, 2016

I Don’t Have Time


I Don’t Have Time

“Create a definite plan for carrying out your desire and begin at once, whether you are ready or not, to put this plan into action.”
~ Napoleon Hill

The number one excuse we hear in the work force is “I don’t have time”. You can read and research about time management but in the end time management is subjective, based on inner experience rather than fact. Learn to remove any self-limitation about “not having time” to start, improve or promote your business or organization. Remember we all get 24 hours.

Throughout the day we are all pushed and pulled in many different directions that can throw us off course. Creating a diary including all your thoughts and ideas during the day can help you track where you are spending most of your productive hours and where you may need to decrease time wasting activates. Record start and stop times for important meetings or appointment to help you stay on top of your to do list. Do 1st things first and 2nd things never.

Another important tip is to stop, think and plan before going into an important phone call or meeting to allow yourself to decide your intention. This will help to reduce the time spent on this activity while increasing the overall objective. Make sure to record whether the goal was achieved and if not, decide how could you improve the outcome for next time.

The most important thing to understand while working towards better time management skills is; it can feel impossible to get everything done in a day. Eliminate the mindset of “I don’t have time”. Overcoming that one obstacle may help you realize all the ways to improve your productivity.

Kelly D. Scott
Chairman/CEO
Vistage Florida
better leaders decisions results


Wednesday, October 19, 2016

Enthusiasm is Contagious


Enthusiasm is Contagious

“The single biggest problem in communication is the illusion that it has taken place.”
~ George Bernard Shaw, Playwright

Throughout the normal work day, we interact with a great deal of people, but how effective are our communication skills? It takes honest communication with customers to build good relationships that will help make your brand standout. Within a few seconds of hearing your phone voice, customers and clients can pick up on your level of truthfulness and warmth that’s either welcoming or off-putting. Train yourself and your employees to maintain a positive attitude and improve your communication with customers.

A key factor in demonstrating a passion for communication with customers is to put a face with the name. Most of us email customers regularly which can create a very effective method of communication, but is always impersonal. A simple and easy way to make customers feel more comfortable is to add your professional social media accounts in your email signature. In this way customers can access the links and see images of you and get a better feel of who they are communicating with.

With the internet and social media so popular, being recognizable to customers has never been more important. Of course, it’s increasingly important to be careful of what you post and utilize appropriate images in all cases.

We have all had bad customer service experiences, but taking the time and patience to put a name with a face and creating an interest level with your clients can make a very positive difference in your company.

Kelly D. Scott
Chairman/CEO
Vistage Florida

better leaders decisions results

Wednesday, October 12, 2016

Teamwork Counts




Teamwork Counts 

“The nice thing about teamwork is that you always have others on your side.”
~ Margaret Carty, American Politician

Although working together can sometimes be challenging, effective teamwork is a necessary factor in your business or organization. Whether you’re running a small business with a few employees or, a multi-million dollar organization, teamwork allows the ideas and strengths of all employees to blend together creating future business successes.

Instead of individuals working in isolation, employee teamwork can provide different perspectives on projects or assignments at a much more productive rate and create a positive atmosphere of cooperation and excitement. We have all had one of those days where our heads just aren’t in the game and the time is ticking on an approaching deadline, with teamwork fellow coworkers can lend a helping hand to get things done efficiently and on time. 

While figuring out a way to incorporate teamwork into your work environment, always remember that it requires the spirit of creativity. Encourage those working with you to think outside of the box and be as creative as possible. The more creative a job-related task can be, the more likely your co-workers will come up with more effective ways of getting tasks completed. 

We all hopefully work with the same goals in mind: to expand ourselves professionally and forward the goals and brand of the company we work for. Adding teamwork to our work environment creates a more enjoyable and productive business environment.

Kelly D. Scott
Chairman/CEO
Vistage Florida
better leaders decisions results